Background

FAQs

HOW DO I BOOK?

Booking is easy, all you need to do is to click on the *** BOOK HERE *** link or the Orange BOOK NOW button. 

Book Here

Then choose the date you’d like to stay and the option you need i.e. 1 bedroom or 2 bedrooms. Please note that Briars Cottage is a fully self-contained cottage, so if you only need one bedroom, then the second bedroom will be locked, and we don’t charge you for that room.

LH Dump 

DO I NEED TO PAY A DEPOSIT?

All bookings must be confirmed with a minimum of a 50% deposit upon booking, deposits are non-refundable. Our system will prompt you to pay the deposit on booking, this can be done via credit card. We use PayPal to ensure your details are secure.

The 50% balance of your payment is due 7 days before your arrival date or the booking may be cancelled. We will contact you closer to the time with payment options.

In exceptional circumstances, and with sufficient notice, we may offset deposits already paid against a future booking.

We’re unable to take tentative bookings or “hold” dates on a guest’s behalf.

HOW DO I PAY IF I DON’T HAVE A CREDIT CARD?

Payments may be made using Internet banking direct deposit to “Briars Cottage - Daylesford".  Contact us for our bank details.

ARE THERE ANY EXTRA CHARGES?

Once you have paid for your stay, the only extra charges would be:

  • If you wish to book extra night/s (subject to availability)
  • Reasonable costs for any repair or replacement of any property lost, missing, damaged, removed or additional cleaning.

WHAT IF OUR FRIENDS JOIN US FOR A NIGHT?

If you have only booked the one bedroom option then the second bedroom will be locked. It would be helpful to let us know up front if other guests are planning on staying so we can prepare the cottage accordingly. Please do not exceed the maximum number of guests allocated to the particular bedroom set-up – for health, safety, utilities and insurance risks.

DO YOU ACCEPT A ONE-NIGHT BOOKING?

Yes, we allow you to book for one night for Sundays through to Thursdays.

However we do have two night minimum on weekends either Friday & Saturday or Saturday & Sunday.

Occasionally we may have a single Friday or Saturday that can be booked depending on other previous bookings. Please check our website.

IS THERE A MINIMUM STAY ON PUBLIC HOLIDAYS AND LONG WEEKENDS?

Yes, during peak periods we require a minimum 3-night booking.

WHAT TIME IS CHECK IN?

Check in is 3pm. However, if there are no guests vacating the cottage the day you arrive, we will do our best to let you in earlier.

WHAT TIME IS CHECK OUT?

Check out is 11am. - as we need to clean and prepare the cottage for the next guests and that can take up a couple of hours, we can’t offer or guarantee a late check-out.

WHERE DO I PICK THE KEYS UP FROM?

The keys are in a Masterlock key safe at the front door. On the day of check-in, we will send you an SMS to your mobile phone with the code to access the keys. Please leave the keys in the Masterlock when you check-out.

DO WE NEED TO BRING OUR OWN LINEN, SHEETS AND TOWELS?

No, we provide all the bed linen (including sheets, pillows, doonas and blankets). We also provide all the towels for the bathroom and tea towels for the kitchen.

IS THERE A KITCHEN?

Yes, the cottage has a full kitchen which includes :

  • full fridge with top freezer
  • oven
  • microwave
  • cutlery, crockery, glasses utensils, pots and pans

WHAT ABOUT TEA AND COFFEE?

Yes, we provide complimentary teas, coffee, hot chocolate and sugar. We also provide long life milk. There is also a selection of spreads, sauces, oils, herbs & spices.

On check-in, we also provide you with a complimentary bottle of sparkling wine and chocolates.

DO YOU PROVIDE BREAKFAST?

We don’t provide breakfast – the cottage is self-catering so you can choose to eat in using the fully- equipped kitchen or eat out. Daylesford and Hepburn are foodies Heaven, so there is not of shortage of great places to eat, drink or be entertained. The Things to do link & the guest book in the cottage provides some suggestions.

DO YOU PROVIDE SOAP?

Yes, we supply soap for the bathroom and kitchen. We also provide shampoo, conditioner & moisturiser

IS THERE A TV?

The cottage has a Flat-screen TV in the lounge room, there is also a DVD player and a small CD Player/radio – We’ve provided a selection of DVD’s for you to enjoy while at the cottage.

IS THERE WI-FI?

No – however there are a number of local cafes and pubs that offer Wi-Fi.

IS THERE HEATING AND COOLING?

Yes, the cottage has gas ducted heating plus an electric split-system air-conditioner that can provide heating as a back-up and cooling in summer.  Each bedroom has an air-conditioner.

DO THE BEDS HAVE ELECTRIC BLANKETS?

All beds have electric blankets.

CAN I BRING MY PETS?

Unfortunately, we are unable to accommodate any pets.

IS THERE A LAUNDRY IN THE COTTAGE?

Briars Cottage has a full euro-laundry with a top-loading washing-machine, tumble dryer and sink. Laundry liquid is provided.

IS THERE A MAID SERVICE?

No. We do not come into the cottage daily and do a clean, however can organise a mid-stay clean for longer stays.

HOW FAR IS DAYLESFORD FROM MELBOURNE?

The distance from Melbourne CBD is approximately 110km northwest, which takes about 90 minutes by car travelling on either the Calder Highway or the Western Highway.

GPS co-ordinatesS37° 19.671’ E144° 08.633’

WHERE IS BRIARS COTTAGE LOCATED?

The cottage is between Daylesford and Hepburn Springs approximate 1.6km between Daylesford and Hepburn, and is only a 3-minute drive from the centre of town. There is a shared walking and bike path between the towns, as well as bus and taxi services.

Briars Cottage is located at 3/24 Hepburn Rd, at the bottom of the driveway. The cottage also has signage indicating that it’s Briars Cottage.

AM I EXPECTED TO CLEAN THE PROPERTY BEFORE I LEAVE?

No, however we kindly ask that you leave the property in a neat and tidy fashion, with dishes washed and dried and everything in its original place.

WHAT IS A CODE RED FIRE DAY?

These are the worst conditions for a grass or bush fire. Homes are not designed or constructed to withstand fires in these conditions. Ratings are forecast using Bureau of Meteorology data for up to four days in advance, based on weather and other environmental conditions such as fuel load. The rating is your prompt to take action to stay safe. If you are travelling to Daylesford during summer, we recommend you download the FireReady app to your mobile device and also tune in to AM 774 for updates or keep an eye on the CFA website when a fire of any magnitude is present in the area, if you have already checked in.

WHAT ARE YOUR TERMS AND CONDITIONS?

A full list of our Terms and Conditions can be found on the Terms & Conditions link or you can call us on 0408 876 022.

ANY OTHER QUESTIONS?

Please contact us on info@briarscottage.com.au or 0408 876 022 if you have any other questions – we are here to help.